Freedom of information (FOI)

Under the Freedom of Information (Scotland) Act 2002 (FIOSA) you have a right to know:

  • what services we provide
  • how much they cost
  • how people are using them
  • what our goals and targets are
  • how well we’re doing

You can find answers to these or any other questions about NHS inform by making a Freedom of Information (FOI) request.

Request information

You can make an FOI request by:

  • completing an FOI request form on the NHS 24 website
  • emailing –
  • writing to – Information Governance, NHS 24 Headquarters, Caledonia House, Fifty Pitches Road, Cardonald Park, Glasgow, G51 4EB

 To help us deal with your request, please include:

  • your name
  • home address
  • email address
  • a description of the information or documents you’d like us to send you

Our FOI policy

As NHS inform is owned and operated by NHS 24, FOI requests are governed by NHS 24 FOI policy and exemptions.

Last updated:
09 November 2023

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